From manual sales processes to a fully integrated digital platform, this transformation redefined how a global transport provider engages customers.

In our latest post, we explore how organisations can strengthen their defences by focusing on the people behind the systems.

Loyalty programmes are evolving fast. Learn how to design, implement, and consolidate a seamless loyalty ecosystem. Download our latest insight.

New operational resilience rules are in effect. Learn how to strengthen your readiness. Download our latest insight.

PicoPass is reaching end-of-life, and now is the right time to start planning. Download our approach paper.

Our experts explore the key questions organisations are asking about vCISO services and how they can strengthen cybersecurity leadership.

For International Women’s Day 2026, the women across Platform Smart share the expertise, support and leadership they give to help others succeed.

The Platform Smart team recently volunteered at The Cowshed Charity, helping to sort donations, prepare items for new homes, and support the charity’s day to day work with individuals and families in need.

Platform Smart helped one of the world’s busiest international airports develop a unified cargo technology strategy to align initiatives and streamline operations.

Our Managing Consultant Benson Ince shares how clear intent, embedded collaboration, and trust create partnerships that leave organisations stronger for the future.

In this article, our Associate Aaron Garcia explores the increasing complexity of cyber threats and the risks of relying too heavily on single security solutions like CrowdStrike.

Business Analysis is often seen as a support function, but its impact reaches far beyond requirements gathering. When organisations overlook this capability, they risk misaligned programmes, missed opportunities, and avoidable inefficiencies.

A practical look at how Industrial IoT and IT OT convergence depends on shared understanding, operational alignment, and realistic integration rather than technology alone.

A practical look at how successful change management depends on leadership sponsorship, clear communication, and meaningful employee engagement rather than frameworks alone.

A look at how frictionless travel is being shaped by digital identity, biometrics, and operational integration, and why progress depends as much on regulation and alignment as it does on technology.

An exploration of why successful transformation depends less on who is in the team and more on how they work together, and how psychological safety enables programme teams to perform faster and deliver better outcomes.

Platform Smart recently took part in the John Foster Cup Charity Golf Day, helping to raise vital funds for young people’s mental health services.